Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
romantic ambiance
good breakfast
small room
missed details in service
8.0/10
Great
Rooms
8.0
Location
8.9
Service
8.4
Dining
7.4
Guest reviews
8.0/10
based on 10 reviews
7.6
7.6/10 based on 154 reviews
Judy
United States,
April
2024
8.4/10
My stay at the hotel was full of surprises. The room, though small, had everything I needed, including free bottled water. The shower in the middle of the room was a nice touch. The service was top-notch, with attentive staff ready to help. The location was perfect for exploring Zurich, being close to Old Zurich and many attractions. The dining experience was delightful, with freshly made eggs and a nice breakfast spread. Overall, a great value for money with fantastic amenities.
Rooms
8.0
The room, although small, had all the essentials and a nice surprise with the shower being in the middle of the room.
Service
9.0
The service was exceptional, with attentive and friendly staff eager to assist during my stay.
Location
9.0
The location was excellent, within walking distance to Old Zurich and many attractions, making it convenient for exploring the city.
Dining
8.0
The dining experience was a highlight, with freshly made eggs and a delicious breakfast spread to start the day right.
Facilities
8.0
The facilities offered everything I needed for a comfortable stay, enhancing the overall experience.
Maurice
United Kingdom,
March
2024
7.6/10
The hotel offers clean and comfortable rooms with a modern design and functional amenities, although privacy in the shower may be a concern. The staff is great and helpful, providing a comfortable stay. However, noise may be an issue for light sleepers, and some facilities may require improvement.
Rooms
8.0
The rooms are comfortable, functional, and with modern design.
Service
9.0
The service is responsive and helpful, assisting with directions and questions.
Location
7.0
Dining
7.0
The breakfast spread is good with freshly made items, but some may find the choices limited.
Facilities
7.0
The facilities offer a big balcony, fast Wi-Fi, and a well-stocked mini bar, though improvements are needed.
W.
United States,
February
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were incredibly spacious with a big bathroom, super-comfy beds, and were impeccably clean. The fitness center in the basement was a nice bonus. The service was top-notch, with staff being very nice and professional, even though they missed explaining some breakfast options. The location couldn't have been better, right in the heart of the city within walking distance of everything. The dining experience, while not perfect, was saved by freshly cooked dishes and the price was justified by all the amenities the hotel offered.
Rooms
9.0
The rooms were clean and well-laid out, and the beds were super-comfy. The big bathroom in the middle added a nice touch of luxury.
Service
9.0
The staff at this hotel were exceptionally nice and professional, making my stay even more enjoyable.
Location
10.0
The hotel’s location is unbeatable, right in the center of the city where everything is within walking distance. It even offers easy train access from the airport to avoid pricey taxis.
Dining
7.0
The dining was a bit of a letdown, with a poor selection for the hefty price. However, the freshly cooked meals added a touch of satisfaction to the experience.
Facilities
8.0
The facilities were well-maintained and satisfying, offering everything I needed for a comfortable stay.
Mary
United States,
February
2024
8.2/10
My stay at the hotel was overall pleasant. The room, although small, had everything I needed for a single night's stay, including free bottled water. The shower facilities were excellent, and despite the lower ceilings on the upper floors, it was pretty quiet.
Rooms
8.0
Despite the small size, the room had everything I needed for a short stay. The shower facilities were excellent and the room was quiet.
Service
9.0
The staff was super helpful and friendly. They were attentive and made sure I had a comfortable stay.
Location
10.0
The hotel's location was excellent, right next to the main train station and within walking distance to the Old Town, river, and FiDi district. It was very convenient for exploring the city.
Dining
7.0
The dining options were minimal but adequate. The breakfast offered nice typical European fare with cold cuts, yogurt, muesli, plus eggs with bacon and coffee.
Facilities
7.0
The facilities were quite simple but met my needs. Despite being minimal, they were sufficient for a short stay.
William
United States,
January
2024
7.8/10
The hotel offers decent-sized rooms with excellent shower facilities, but be mindful that the showers lack privacy due to glass walls. Although the rooms feel a bit dated and dark, they are equipped with open showers. The service was friendly and helpful throughout my stay as staff members were cooperative and even addressed complaints promptly. The location is excellent for exploring the Old Town, river, and FiDi district, right next to the main train station and close to Bahnhofstrasse. The dining options are minimal but satisfactory, with the Japanese dishes being a highlight. The facilities provided are rated highly for their functionality and convenience.
Rooms
7.0
The rooms, albeit a bit dated and dark, offer excellent shower facilities. Privacy in the showers may be an issue due to glass walls.
Service
8.0
The service was friendly and cooperative with prompt resolution of any issues.
Location
9.0
The hotel's location is superb, making it easy to explore key attractions and close to public transportation hubs.
Dining
7.0
The dining options are minimal but satisfactory, especially the Japanese dishes.
Facilities
8.0
The facilities provided are functional and convenient for guests.
Michael
United States,
January
2024
7.2/10
My stay at this hotel was a mix of highs and lows. The room, while a bit small, was fantastic in terms of cleanliness. The service was a rollercoaster ride; some staff members were friendly and helpful, while others were incredibly rude, especially to my elderly parents. The location was very good, near the old city and surprisingly quiet despite being close to the Bahnhofstrasse. The dining experience was enjoyable with a nice selection offered. Overall, it was a reasonably good hotel for a weekend city break.
Rooms
8.0
The room, although small, was very clean and fantastic.
Service
6.0
The staff had a mix of friendliness and rudeness, which affected our experience.
Location
8.0
The hotel's location near the old city and Bahnhofstrasse was very good and surprisingly quiet.
Dining
7.0
The dining experience was enjoyable with a nice selection of dishes.
Facilities
7.0
Katie
United Kingdom,
January
2024
8.0/10
I had a lovely stay at the hotel. The rooms were quite romantic and looked onto a crossroads, a bit small but had everything I needed for a single night's stay, including free bottled water. The modern design, good location, and tasty breakfast were definite highlights, although there were minor issues to keep in mind.
Rooms
8.0
The room had a romantic ambiance and overlooked a busy crossroads. It was small but had all the essentials, including complimentary bottled water.
Service
7.0
The service was exceptional throughout my trip. The staff were friendly, professional, and attentive, although there were a few misses in explaining the breakfast options and offering hot drinks promptly.
Location
9.0
The hotel's location was perfect, right next to the main train station. It was very convenient for exploring the city, although the glass box in the bedroom may not be to everyone's taste.
Dining
8.0
The dining experience was pretty good. The freshly pressed juice and chef-made eggs were highlights, although the absence of hot breakfast explanations was a drawback.
Facilities
8.0
The hotel offered decent facilities, including dry cleaning and laundry services, catering to various needs during the stay.
romantic ambiance
small room
Andy
United Kingdom,
October
2023
8.2/10
I stayed at a hotel located in a quiet neighborhood, which was excellent for a short walk into the center of Zurich. The room was a bit small but very clean, and the service staff were extremely friendly. The dining experience was amazing with a great variety of high-quality options. However, the rooms got a bit too hot despite the mild outside temperature, and the design around the buffet area needs improvement. Overall, it was a pleasant stay with friendly service and excellent dining.
Rooms
8.0
The room was a bit small but very clean.
Service
9.0
The service staff were extremely friendly.
Location
8.0
The hotel is located in a quiet neighborhood, excellent for a short walk into the center of Zurich.
Dining
9.0
The dining experience was amazing with a great variety of high-quality options.
Facilities
7.0
The hotel provides dry cleaning and laundry services.
Friendly Staff
Room Temperature
Robert
United Kingdom,
September
2023
8.2/10
I had an enjoyable stay at this hotel! The rooms were just fine, spacious for this hotel market, quiet, and the staff was friendly. The convenient location made my stay even better.
Rooms
8.0
The rooms are comfortable, functional, and with modern design. Having a curtain around the shower added some privacy.
Service
9.0
The service was very friendly and cooperative. The staff were courteous and accommodating. I had a pleasant experience overall.
Location
10.0
The location was excellent, right in the center of the city and at walking distance to almost everything. Being close to the main train station was very convenient.
Dining
7.0
The dining options were limited but good and fresh. The chocolate muffins were a delightful treat during my stay.
Facilities
7.0
The hotel facilities were satisfactory. Everything I needed was available, and the overall experience was pleasant.
Benjamin
United Kingdom,
July
2023
8.2/10
The hotel is conveniently located, close to the center and within walking distance of many attractions. The rooms, albeit a bit small, were ordered with a balcony, providing a cozy atmosphere. The service was top-notch, with polite and cooperative staff always ready to assist. The dining experience, while offering good cooked options, could improve its buffet selection. Overall, a very good hotel perfect for a weekend city break.
Rooms
8.0
The rooms, although a bit on the small side, were comfortable and featured a balcony, adding a nice touch to the stay.
Service
9.0
As always, the service was superb, with personnel that were polite, helpful, and efficient, ensuring a pleasant stay.
Location
9.0
The location was excellent, not too far from the city center and making it convenient to explore the surroundings. Close to the center and with easy access to transportation options.
Dining
7.0
The dining experience was good, especially the cooked options, but could enhance the buffet selection for a more varied choice.
Facilities
8.0
The facilities provided by the hotel were sufficient and met my needs during the stay.
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